It is the policy of HORIZON METAL & ALLOYS. to provide products and services that fully meet the initial and continuing quality needs of our customers and to ensure that delivery meets with the customers' requirements. To achieve this goal, maintaining the quality of those products and services must be a priority. To achieve our objective our intent must be to continually strive to improve what we do and the way we do it.
The Fundemental Elements Of Our Policy Are :
• Our customers define quality - we are here to meet their expectations and satisfy their needs.
• Quality assurance is best achieved by preventing problems rather than correcting them after they are detected.
• The contribution made by each member of staff is vital to maintaining the quality service expected by our customers.
• Maintaining quality requires continual improvement in processes and development of all staff.
These are the key to HORIZON METAL & ALLOYS. continued growth. Our commitment guarantees to provide the customer with uncompromising quality, responsive service, competitive pricing and on time delivery. This is achieved through a team approach where all the members are aware of the company objectives and work within their own disciple to make an effective contribution.
Each employee has an obligation to provide a high standard of workmanship to his or her customers and fellow employees. Our quality assurance program maintains the highest level of quality and actively contributes towards establishing and achieving the corporate objectives. Quality people, quality engineering and quality products.